Terms and Conditions

1. Your adviser

Your client services adviser will provide initial and ongoing advice. All our advisers are subject to a rigorous selection procedure and hold a range of national and international financial advisory qualifications. These advisers adhere to a strict code of professional conduct, which include these principles:

2. Your objectives

We are able to appraise your current financial situation through a full and comprehensive review service. We can identify and prioritise your financial needs and goals and design an appropriate personal financial program to satisfy those needs and goals.

3. Recommendations

Where products are recommended, our advisers will ensure that you receive all the relevant literature. Where investments are recommended, we fully explain the risk and return levels to ensure they match your requirements.
You have the right to restrict us in the scope of any recommendation or research to exclude specific providers, products, or market areas. You need to outline these restrictions to your client adviser at the earliest opportunity.

4. Non-Disclosure

It is important that you ensure that all statements you make on proposal forms, claim forms, and other documents are complete and accurate. We cannot be held responsible for incorrect data held in the event of non-disclosure.

5. On-going Advice and Service

We know that our success relies on the satisfaction our clients experience from the services we provide. To keep you fully informed, AXIS Financial Consultants provide:

If you do not wish to receive any ongoing help and support, you must inform your client adviser.

6. Security, Privacy, and Best Advice

The security of your finances is of the utmost importance to us. With clients all over the world, we have adopted the following strict rules for all transactions:

7. Communications

We request that you provide us with instructions in writing to avoid possible disputes. Therefore, any verbal instructions must be confirmed in writing.

8. Client Records

We maintain records of all business transactions for at least five years. You have the right to inspect copies of any printed or computer records relating to your transactions. We do, however, reserve the right not to provide you with copies of records if information relating to other parties would be disclosed as a result.

9. Fees

Our professional services will save you time, money and will generate future wealth and security. We are remunerated for these services by either fees or commission. Where you agree to remuneration in the form of a fee payment, the amount of this fee, the means of its calculation, and its method of payment will be provided to you in writing before any chargeable work is undertaken. Failure to pay fees for work that has been carried out voids all responsibilities of AXIS Financial Consultants to the client and will lead to legal proceedings to recover this debt in the country of the client’s domicile.

Where remuneration is in the form of commission payment, you agree to indemnify that commission payment to us should you, for any reason following the payment of such commission, cause that payment to be reclaimed by the product provider. This clause will not apply where you exercise your right to cancel within the “cooling off” period.

10. Professionalism

As your capital grows and your needs evolve, it is important to receive the right advice to fulfil your long-term financial objectives. We believe that as a client of AXIS Financial Consultants, you are entitled to expect the very highest standards of financial advice and service. We pride ourselves on the standards and professionalism of our company.

We follow the principles of “best advice” at all times. We also believe in being open and transparent, and therefore ensure you are made aware of the basic protocol that we follow in our relationship with each client. Should you need clarification of any of the procedures referred to, please contact your client adviser.

11. Commencement of the Terms of Business

Not all clients are suitable for our services. We reserve the right not to accept clients if we feel it is not in the interests of the company. If we accept you as a client, your agreement to appoint us as your Professional Financial Adviser will be effective from the date that you sign this agreement.

12. Termination of Terms of Business

This Terms of Business Agreement will remain in force until such time as it is either terminated by either party or until you or we request that the Terms of Business Agreement be amended. Should you wish to terminate the Terms of Business Agreement, this can be notified to us in writing at any time. Should we wish to terminate the Terms of Business Agreement, this will be notified to you in writing and may be issued without notice.

If at the time of cancellation, we are engaged in an incomplete transaction, we reserve the right not to complete the transaction and, if appropriate, return to you all documentation in relation to that transaction.